Payment Policy

Understanding How Payments Work at Droxey

This page outlines how we handle payments, what your order total includes, and what to expect from the time you place an order through delivery. By completing a purchase with us, you agree to the terms described below.

Payment Method

Droxey operates exclusively on a Cash on Delivery (COD) basis. This means no payment is required upfront — you pay at the time your order is delivered to your door. We do not accept credit cards, debit cards, or any other advance payment methods at this time.

Currency & Pricing

All prices on our website are listed and charged in United States Dollars (USD). The total displayed at checkout is the amount you will be expected to pay upon delivery. There are no currency conversion fees or hidden charges added to your order.

What Your Order Total Includes

We keep our pricing straightforward. Your order total at checkout may include the following:

• Product Price — The listed price of the item or items in your order
• Shipping Fee — A flat rate of $10.00 USD applied to all domestic orders

No additional charges will be applied beyond what is shown at the time of checkout.

Order Confirmation

After your order is placed, a confirmation email will be sent to the address provided during checkout. This email includes your order number, a summary of the items purchased, and your shipping details. We recommend keeping this on hand in case you need to reference it for a future support request.

Order Verification

Certain orders may require additional review before processing begins. If our team needs to confirm any details, we'll reach out using the contact information provided at checkout. Orders that cannot be verified within a reasonable timeframe may be delayed or canceled.

Delivery & Payment Concerns

If you have any concerns at the time of delivery — such as an issue with the items received — please contact our support team as soon as possible. We're available to help resolve any order or payment-related questions promptly.

Have a Question?

If anything about your order total, charges, or payment process is unclear, we're happy to help.

Business Information