Contact us
We're Here When You Need Us
At Droxey, we take customer support seriously. Whether you have a question about an order, need help with a return, or want more information about our pet feeding accessories or grooming products, our team is ready to assist.
To help us resolve your inquiry as efficiently as possible, please have your order number and the email address used at checkout on hand when you reach out.
Get in Touch
Business Information
Business Name: Droxey
Phone Number: +1 (954) 812-1107
Email: support@droxey.shop
Business Address: 15 Stillwright Way, Key Largo, Florida 33037, United States
Business Days: Monday to Friday
Support Hours: 9:00 AM - 5:00 PM (GMT)
Time Zone: (GMT-05:00) Eastern Standard Time (New York)
Response Time: We are committed to responding to all inquiries within 24 Hours.
How We Can Help
Our support team is available to assist with the following:
- Order status and tracking updates
- Shipping questions and delivery concerns
- Return and refund requests
- Exchange assistance
- Product information for pet feeding and grooming items
- Payment and billing inquiries
- Any other questions about your Droxey experience
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